1111 def Terms and Conditions

Definitions and Interpretation

The following terms are used with specific meanings throughout these terms and conditions. Each term is defined separately for ease of reading:

"Platform"

The 1111 def website and mobile application (Android and iOS) — through which all gaming, betting, and financial transactions are conducted — are collectively referred to as the "Platform".

"Member" or "User"

Any person who has completed registration on the 1111 def platform and is using services through an active account is referred to as a "Member" or "User".

"Deposit" and "Withdrawal"

The process of adding funds to a user's account is called a "Deposit", and the process of taking funds out of an account is called a "Withdrawal".

"Bonus"

Additional balance granted by the platform subject to specific conditions is called a "Bonus". Each bonus has its own wagering requirements.

"Wagering" or "Wagering Requirement"

The total amount that must be wagered before bonus funds become withdrawable is called the wagering requirement. For example, a 25x wagering requirement means you must place bets totalling 25 times the bonus amount.

Account Registration

A valid account is required to use services on the 1111 def platform. The following conditions apply to registration:

• Each person may open only one account. If a person is found to have multiple accounts, all accounts will be cancelled.
• All information provided at registration — name, date of birth, mobile number — must be accurate and genuine.
• If any information changes, the user is responsible for updating it.
• The platform may request identity verification at any time. It is the user's responsibility to cooperate with the verification process.
• Opening an account by concealing your location using a proxy, VPN, or any other technical means is prohibited.

Eligibility and Age Requirement

All services on the 1111 def platform are available to adults only. The following conditions apply strictly:

21+ Age Requirement

The minimum age to participate in any casino or betting activity is 21 years. Any person under the age of 21 is strictly prohibited from opening an account or using the platform.

Geographic Eligibility

Users must access the platform from a location where online gaming is not prohibited under applicable law. Responsibility for accessing the platform from a restricted region lies entirely with the user.

Account Security

It is the user's own responsibility to keep their account secure. The following rules must be followed:

• Sharing login credentials (username and password) with any third party is prohibited.
• If any unauthorised access or suspicious activity is noticed on the account, the platform must be informed immediately via live chat.
• The platform will not be liable for any loss resulting from the user's own negligence.
• It is recommended to change your password regularly and to use a strong password.
• Transferring or selling an account to another person is strictly prohibited.

1111 def protects all data on its platform using SSL encryption technology. To learn more about the site's security framework, read our About Us page.

Deposits and Withdrawals

The following conditions apply to deposits and withdrawals on the 1111 def platform:

Deposit

bKash, Nagad, and Rocket can be used to make deposits on the platform. The minimum deposit amount is ৳100. Deposited funds must come only from a payment method registered in the user's own name. Deposits from third-party accounts are not accepted.

Withdrawal

bKash, Nagad, and Rocket can also be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 15 minutes and 2 hours to process.

Identity Verification

The platform may request identity verification before processing a withdrawal. If verification is not completed, the withdrawal may be delayed.

Bonuses and Promotions

1111 def offers various bonuses and promotional offers. Each bonus has its own conditions, and the following general conditions also apply:

Welcome Bonus

A 100% bonus on the first deposit is available up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount. Example: depositing ৳1,000 gives a ৳1,000 bonus — total balance will be ৳2,000 — and to withdraw the bonus funds, bets totalling ৳1,000 × 25 = ৳25,000 must be placed.

General Bonus Terms

• Bonus funds cannot be withdrawn directly; they become withdrawable only after the specified wagering requirement has been met.
• Another bonus cannot be activated while one is already running, unless the platform specifically permits it.
• If a withdrawal is requested after claiming a bonus but before the wagering requirement is met, the bonus will be cancelled.
• If evidence of claiming a bonus through fraudulent means is found, the account will be cancelled.
• The platform reserves the right to modify or cancel any bonus offer.

Betting and Gaming Rules

The following rules must be followed when placing bets or playing games on the 1111 def platform:

Fair Play Policy

All games on the platform are operated using Random Number Generator (RNG) technology, which ensures impartial outcomes. Users may not use any technical means to influence this process.

Technical Issues

If a bet outcome remains undetermined due to a technical issue with a game or betting service, the platform will make the appropriate decision. Any winnings obtained as a result of a software error may be voided.

Betting Limits

Each game or event has a set minimum and maximum betting limit. These limits are clearly displayed on the platform and must be observed.

Bet Cancellation

If a bet is cancelled due to a technical error or event cancellation, the amount will be automatically returned to the user's account.

Prohibited Activities

The following activities are strictly prohibited on the 1111 def platform. Violating these rules will result in account cancellation and forfeiture of deposited funds:

• Operating more than one account for the same person.
• Operating an account in the name of, or on behalf of, a third party.
• Following any planned strategy with the intent to abuse the bonus system.
• Using software bots, automation scripts, or any other technical method to conduct gaming or betting.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to breach or undermine the platform's security systems.
• Coordinating with other users to influence the outcome of any game.

Account Closure and Suspension

The platform reserves the right to suspend or permanently close any member's account in the following circumstances:

• Violation of any provision of these terms and conditions.
• If evidence of fraudulent activity is found.
• Failure to respond to an identity verification request within the specified time.
• On the instruction of a law enforcement authority.

Closure at the User's Own Request

A member who wishes to close their own account may submit a request via live chat or email. All ongoing bets must be settled before the request can be processed. For more information on self-exclusion as part of responsible gaming, full details are available on the Responsible Gaming page.

Responsible Gaming

1111 def places the highest importance on responsible gaming. Users are advised to keep the following in mind when using the platform:

• Play for entertainment — not as a source of income.
• Do not place bets beyond your financial means.
• Set a fixed budget for playing and stick to it.
• Avoid the tendency to bet more in an attempt to recover losses.
• If you feel you need support from family, friends, or a professional, do not delay in seeking help.

Users can set deposit limits, session limits, or self-exclusion on their own accounts. Full details on how to use these tools and support information can be found on the Responsible Gaming page.

Intellectual Property

All content on the 1111 def platform — logos, designs, text, graphics, software, and other elements — is the intellectual property of the platform and is protected by the respective rights holders.

• Copying, redistributing, or using any content or software from the platform for commercial purposes without written permission is prohibited.
• Attempting to reverse engineer or decompile any part of the platform is prohibited.
• 1111 def's trademarks and brand identity are protected from any unauthorised use.

Privacy & Data Protection

1111 def is committed to protecting the privacy of users' personal information. Full details on how data collected through use of the platform is processed, how long it is stored, and under what circumstances it may be shared with third parties can be found on our Privacy Policy page.

By agreeing to these terms and conditions, the user is also considered to have agreed to the privacy policy. It is therefore important to read the privacy policy before registering.

Dispute Resolution

Any complaints or disputes relating to the use of the platform will be resolved in the following manner:

Step 1: Direct Contact

For any complaint or issue, first contact the 1111 def support team via 24/7 live chat or email. Support is available in both Bengali and English.

Step 2: Formal Complaint

If the issue is not resolved via live chat, a formal complaint may be submitted by email. The platform will respond within a reasonable time after receiving the complaint.

Finality of Outcomes

In the event of a dispute over the result of any bet or game, the platform's log records will be treated as conclusive evidence. In the case of any technical error, the platform's decision is final.

For frequently asked questions and solutions to common issues, visit our FAQ page — answers to many common questions can be found there directly.

Changes to Terms

1111 def reserves the right to partially or fully amend these terms and conditions at any time. The following policy is followed when making changes:

• For significant changes, the platform will endeavour to notify members as far in advance as possible.
• Amended terms will take effect from the date they are published on the platform.
• If a member continues to use the platform after the changes, they will be considered to have agreed to the updated terms.
• If a member does not agree to the new terms, they may close their account at any time.

The date of the latest revision is noted at the top of this page. Members are advised to check this page regularly.

Contact

For any questions, comments, or complaints regarding these terms and conditions, please contact the 1111 def support team:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.
• Email: [email protected]