1111 def Privacy Policy

Introduction and Scope

1111 def ("we", "our", or "platform") is committed to the privacy of its users. This Privacy Policy ("Policy") describes how we collect, process, use, and protect your personal information when you use the https://1111def.cam website and related services.

This policy applies to all registered and unregistered users of 1111 def — whether accessed through the website or a mobile app. By using our services, you agree to the terms of this policy. This policy is an integral part of our Terms and Conditions and should be read together with that document.

Any changes to this policy will be published on the website with the update date noted at the top. For significant changes, we will notify registered users by email.

Information We Collect

1111 def collects various types of information. This information is divided into two main categories: information you provide directly, and information collected automatically.

2.1 Personal Information Provided Directly

• Full name (as per national ID or passport)
• Date of birth (for age verification)
• Email address and mobile number
• Mobile financial service account number (bKash, Nagad, Rocket)
• Copies of documents submitted for identity verification (when required)
• User preferences and settings

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time of website access and session duration
• Pages visited and click patterns
• Login history and security-related logs
• Game play history and betting information

2.3 Financial Transaction Information

For deposits and withdrawals, we record the transaction time, amount, and mobile wallet details. We never store complete payment credentials (such as full PINs or passwords).

How We Collect Information

1111 def collects information in the following ways:

3.1 Registration and Login Process

Information you provide when creating an account is stored directly in our system. At each login on the 1111 def Login page, basic device and network information is also recorded for security purposes.

3.2 Cookies and Similar Technologies

Our website uses cookies. Detailed information about cookies is provided in Section 7. You can manage cookies through your browser settings, though this may affect the quality of some services.

3.3 Through Customer Support

If you contact us via live chat or email, that conversation may be stored to help improve service quality. This information is used only for internal training and issue resolution.

Purpose of Using Information

1111 def uses your information only for specific and legitimate purposes. The main purposes are:

4.1 Service Operations

• Creating and managing accounts
• Keeping gaming and betting services running
• Processing deposits and withdrawals
• Distributing bonuses and promotions correctly

4.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Preventing financial fraud and money laundering
• Detecting multiple accounts
• Monitoring suspicious activity

4.3 Improving User Experience

By analyzing your usage patterns, we improve the platform's functionality and game selection. This information may also be used to inform you about relevant promotions and offers — but only when you have consented to receive such notifications.

4.4 Responsible Gaming

Under our Responsible Gaming Policy, we monitor user gaming behavior. If signs of excessive gaming are observed in a user, this information may be used to provide the necessary support.

Data Storage and Security

1111 def follows industry-standard technical and organizational measures to keep your information secure.

5.1 Technical Security

• All data transmission is secured through SSL/TLS encryption technology
• At-rest data encryption keeps information stored on servers secure
• Firewalls and intrusion detection systems are active at all times
• Two-factor authentication (OTP-based) for critical operations

5.2 Retention Period

All information is stored while your account remains active. Even after account closure, certain information may be retained for up to five years for legal obligations, financial audits, and fraud investigations. After this period, information is securely deleted.

5.3 Organizational Measures

Only authorized staff are permitted access to user information, and regular training and confidentiality agreements are mandatory for them. Regular audits of security measures are conducted.

Sharing Information with Third Parties

1111 def does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Third-party organizations engaged to provide payment processing, identity verification, and cybersecurity services — such as the payment gateways of bKash, Nagad, and Rocket — receive only the information necessary for their specific function. These organizations are contractually bound to comply with our privacy standards.

6.2 Game Providers

Pragmatic Play, Evolution, JILI, PG Soft, and other game providers receive session and betting information necessary to operate games. This information is not used to verify your identity.

6.3 Legal Obligations

Upon receiving an order from a competent court or lawful authority, 1111 def is required to provide information as legally necessary. In such situations, we will notify you in advance where possible, unless there is a legal restriction preventing us from doing so.

6.4 Business Changes

In the event of a business transfer or merger, user information may be transferred. In such cases, the new entity will also be bound to comply with the terms of this privacy policy.

Cookies and Tracking Technologies

Various types of cookies are used on the 1111 def website. They help improve your browsing experience and maintain the security of the platform.

7.1 Essential Cookies

These cookies are essential for keeping login sessions active and for security verification. Without them, it is not possible to access your account, so there is no option to disable them.

7.2 Functional Cookies

These cookies are used to remember language preferences, betting history, and other user-specific settings. They can be disabled, though some features will not be available as a result.

7.3 Analytical Cookies

Information about which pages of the website are used most and how users navigate is collected and used to improve the platform. Data collected by these cookies is anonymous and aggregated.

7.4 Cookie Control

You can delete or disable cookies at any time through your browser settings. However, please note that disabling essential cookies will prevent you from using core services including login.

User Rights

Every user of 1111 def has the following rights regarding their own information:

8.1 Right to Know

You have the right to know what information we hold about you. Upon request through customer support, the information will be provided within a set timeframe.

8.2 Right to Correction

If your account contains incorrect or outdated information, you may request a correction. Changes to identity-related information may require verification of new documents.

8.3 Right to Unsubscribe from Notifications

If you do not wish to receive promotional emails or notifications, you can turn them off from your account settings or through customer support. However, essential security-related notifications cannot be turned off.

8.4 Right to Close Account

You may request to close your account at any time. If there is an active balance or ongoing bets, the account will be closed only after those are settled. Even after account closure, some information may be retained for legal reasons — details are mentioned in Section 5.2.

Account and Data Deletion

You can contact our customer support team to request deletion of your account and stored information. The following conditions apply to data deletion:

• The deletion process will begin only after your identity has been confirmed
• Information that is required to be retained for legal or audit reasons may not be immediately deletable
• All transaction history will be retained for the period specified under Section 5.2
• Account recovery is not possible after data has been deleted

Requests for data deletion are typically processed within 30 business days of receipt. In complex cases this may take longer, but you will be informed accordingly.

Protection of Minors

All services of 1111 def are intended solely for individuals aged 21 or above. We do not knowingly collect or store personal information of anyone under the age of 21.

Age is verified at the time of registration, and identity document confirmation may be requested if needed. If an account belonging to a minor is identified, it is immediately closed and all associated data is securely deleted.

If a parent or guardian believes their minor child is using our platform, please contact customer support immediately — we will take the necessary steps promptly.

Policy Changes

1111 def may update this privacy policy from time to time. Changes will be communicated in the following ways:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be notified by email in the case of significant changes
• Continued use of the service after the date of a change will be considered acceptance of the revised policy

If you feel any change affects you, you are welcome to ask our customer support about it. Previous versions of the policy prior to any change will be provided upon request. You are advised to always read the latest privacy policy before using the service.

For general information about 1111 def and our background, please read the About Us page, where you can find details about various aspects of the platform.

Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us:

• Via 24/7 live chat — support is available in both Bengali and English
• By email — the address is provided in the contact section below

An initial response to privacy-related complaints will be given within 7 business days of receipt. Complex matters may take longer to resolve, but you will be kept updated at every stage.

Answers to general service-related questions can be found in our FAQ section, which contains detailed information on deposits, withdrawals, bonuses, and account management.